Privacy Policy

Information about how we collect, use, and protect your personal data.

1. Data Controller

The controller for the processing of your personal data is North Side Distributions, with registered office at Travesía Erik, 48, 6º D. You can contact us at info@northsidedistributions.com or by phone at +34 902380451.

2. Data We Collect

We collect the data you provide directly to us, such as your name, email address, phone number, and postal address when you contact us, request information, or use our logistics and distribution services.

Additionally, we automatically collect technical data such as your IP address, browser type, pages visited, and access times through cookies and similar technologies.

3. Purposes of Processing

We use your personal data for the following purposes:

  • To manage and respond to your inquiries and information requests.
  • To provide and improve our transportation, logistics, and distribution services.
  • To manage the commercial relationship, including billing and support.
  • To comply with our legal and regulatory obligations.
  • To send service-related communications, such as updates or changes to our policies.

The legal basis for processing is the performance of a contract, the consent you have granted us, or the legitimate interest in improving the efficiency of our business processes.

4. Cookies and Tracking Technologies

Our website uses cookies to facilitate navigation, analyze site usage, and personalize content. A cookie is a small text file stored on your device.

Types of Cookies We Use

  • Technical or Necessary Cookies: Essential for the website to function.
  • Analytics Cookies: Allow us to measure and analyze how users interact with our site to improve their experience.
  • Preference Cookies: Remember your settings and choices.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the site's functionality.

5. Sharing Data with Third Parties

We do not sell or rent your personal data. We may share your data with:

  • Service Providers: Companies that provide us with essential services, such as web hosting, data analysis, or transportation and logistics services, who act as data processors under our instructions.
  • Competent Authorities: When necessary to comply with a legal obligation, regulation, legal process, or government request.

We ensure that all third parties respect the confidentiality and security of your data in accordance with this policy and applicable legislation.

6. Your Data Protection Rights

In accordance with data protection legislation, you have the following rights:

  • Right of Access: To know what data we have about you and how we process it.
  • Right to Rectification: To correct inaccurate or incomplete data.
  • Right to Erasure ("Right to be Forgotten"): To request the deletion of your data.
  • Right to Restriction of Processing: To request that we restrict the use of your data under certain circumstances.
  • Right to Object: To object to the processing of your data based on legitimate interest.
  • Right to Data Portability: To receive your data in a structured format and transmit it to another controller.
  • Right to Withdraw Consent: You can withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, please contact us using the contact details provided in section 1. We will respond to your request within the legally established timeframe.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or destruction. These measures include encryption, access controls, and regular security reviews.

8. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes described in this policy, unless the law requires or permits a longer retention period. Specific retention criteria are based on the nature of the relationship and legal requirements.

9. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

Last Updated

This policy was last updated on November 15, 2023.

10. Contact and Complaints

If you have any questions about this Privacy Policy or the processing of your personal data, you can contact us at:

Email: info@northsidedistributions.com
Phone: +34 902380451
Postal Address: Travesía Erik, 48, 6º D

You also have the right to lodge a complaint with the competent data protection supervisory authority, particularly in the place of your habitual residence, place of work, or the place of the alleged infringement.

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